Does a deck need planning permission?

Generally not. A deck is not classed as a building because it has no walls or roof, so council permission is not required. However if the deck is elevated and may overlook your neighbours, or if you are in a conservation area, let us know so that we can make enquiries for you.

Which wood do you use?

70% of our decks are built in Scandinavian redwood, or pine as we call it. It looks good, lasts for decades and is not costly. It is also 100% maintenance-free.
If you want hardwood, we use Balau (dark and heavy), Iroko (smooth and delicate) and Oak (traditional and expensive).

Is the wood from sustainable sources?

Our pine comes from the best managed forests in the world and our hardwoods are all from certified sources that we have checked carefully beforehand. No endangered species or rainforest timber here.

How much will a deck cost to build?

You will see from our website that we give a fully inclusive cost on almost every featured deck. All costs include VAT. We have a very accurate estimating system that enables us to give you a reasonable cost indication over the phone before we visit if you have the dimensions handy. A fully fitted pine garden deck costs around £95 per square metre. Hardwood decks start at £140 per square metre, all inclusive.

What guarantees come with the deck?

This is where we stand head and shoulders over all those other decking businesses out there. The wood is guaranteed not to rot for at least 25 years (for pine), but if a fault is going to develop with a deck, it is down to the installation and not usually the materials. So we give a comprehensive 10 year warranty on the WHOLE deck. Materials, labour, fixtures, everything. And it's backed up by our Comprehensive Insurance. Beat that!

Payment terms?

Yes, we prefer you to pay for your deck. We take no deposits. When we have your order we will give you the next available installation date. A few days before that, we will deliver all the wood and you pay the first 50%. The balance is paid on the day of completion. Simple.